This ticket has come to my attention because you made a purchase that is not on our ORPIN/Vendor approved list, along with a system/ equipment/software that is not supported by us.
Please remember that all IT related purchase requests must come through us. This includes: IT equipment and PC/Laptop accessories (like cameras, microphones, video recording and conference phones), cellphone purchase /upgrade requests, copier/toner requests, and software (new and renewals) as a service, this is anything that requires a user credentials to login.
It is my understanding that this was to be approved on a limited support, as this is something to test as a possible solution, because we generally do not have a system like this for meetings and we would use our computers/laptops.
As for the purchasing of equipment:
Per SPOTS training, under our Contract and Grant Administration, technology purchases should be handled by the service desk. This is in part to comply with ORS 125-055-0045 for purchases under ORS 279A.140 to 279A.155, and 279A.250 to 279.220. Since the office did not comply with policy and procedures, by making the purchase on a SPOTS card before IT approval back in Nov. of 2019, the Service Desk (Helpdesk) cannot support this equipment, and you will need to work with Lill Gray, cc'd in this reply on what steps you will need to take to remedy this.
