Legal last name, gender, birth date, district student ID, and social security number are the five Matching Fields that the system the system uses to ensure that one student's record is not overwritten by another student's record. Legal last name, gender and birth date are the only required fields, so these are the first you should check if you receive this error. (Use the following process:
1.) Open a second browser so you can compare the detail error record against the SSID record (SSID Record Maintenance) and Edit.
2.) If the SSID record shows a completely different student, you will need to find the correct SSID for the student you are trying to submit (or create a new SSID record for that student) and use that number in the SSID field of your record error.
3.) Check the legal last name carefully. They must match EXACTLY, with the exception of UPPERCASE/lowercase. (For example: "Smith" does not match "Smith-Jones" which does not match "Smith Jones".)
4.) Check the gender.
5.) Check the birth date.
6.) If any of the fields need to be changed in the SSID record, you'll need to use this solution. Then, once the record is correct and matches the error record, click "Save" in the error and submit it again.