The User Principal Name (UPN) change is an adjustment to the username and associated email address for staff. In the case of this project, staff usernames/addresses will undergo the following adjustment:


Example for user John Doe:

Old username/email: doej@ode.state.or.us

New username/email: doej@ode.oregon.gov


(Note: This change will NOT impact ODE Google usernames or passwords.)


There are a few issues that you may encounter following the change. Please click the following links for solutions to possible issues (Note: Links may change if/when new issues are identified.):


My links to Office 365 files and folders are broken. How can I fix them?


My Team does not have access to Office 365 files and folders that I have shared. How can I restore that access?


I cannot log in to Office 365. Why isn't it working for me?