Home Solutions Login
Logo

OIT - Service Desk

  • 503.947.5715
Solution home

Emergency FAQs

Meeting Solutions 12
  • How do I sign in to Skype for Business?
  • How do I create a meeting in Skype for Business?
  • How do I make a meeting in GoToMeeting?
  • How do I make a meeting in Microsoft Teams?
  • How do I install the Outlook plugin for GoToMeeting?
See all 12 articles
DirectAccess 1
  • What is DirectAccess and how do I access it?
Checkout Laptops 0
Desk Phone 16
  • How do I forward my desk work phone to my work cell phone?
  • How can I access my voicemail outside of ODE?
  • How do I navigate menus and volume options for the Unify IP35 Phone?
  • What does the missed call lights mean on the IP35 Unify Phone?
  • How do I connect and use a headset with a IP35/IP55 Unify phone?
See all 16 articles
Support @ Home 2
  • How do I access my email online?
  • Authenticator for iOS Set up for Existing MFA Users
Calendar Configuration 3
  • How do I schedule a Skype meeting in Outlook?
  • How do I schedule a Microsoft Teams meeting in Outlook?
  • How do I choose the correct option in the "Show As" menu?
User Principal Name (UPN) Change 8
  • How do I log in to Office 365 following the User Principal Name (UPN) change?
  • What is the User Principal Name (UPN) change and what issues might I encounter with it?
  • How do I fix issues with links to shared files and folders in Office 365?
  • How should I prepare for the UPN change?
  • My team no longer has access to OneDrive files and folders that I have shared. How can I restore that access?
See all 8 articles
Cookie policy
503.947.5715