OIT - Service Desk

If you want to forward your desk phone to another number: 1.) Push the "Forward" button on your desk phone. 2.) Type in the phone numb...

Use the following steps to access your ODE voicemail: 1.) Use a phone to call 503-947-9897. 2.) When you are prompted to put in your extension...

Use the following information to navigate the menus on IP35 (most common) desk phone. To check the call log:     1.) Press the "Messages" ...

Your phone keeps track of all missed calls and displays them in a few different ways. Understanding what each light or icon means can help you keep track of...

Please see the following link to the DAS Unify instructional pdf document: https://www.oregon.gov/das/OSCIO/Documents/How-to-connect-and-use-a-headset.pdf...

Please see the following link to the DAS Unify instructional PDF document: https://www.oregon.gov/das/OSCIO/Documents/How-to-make-a-conference-call.pdf ...

Please see the following link to the DAS Unify instructional PDF document: https://www.oregon.gov/das/OSCIO/Documents/Utilize-voicemail-shortcuts.pdf   ...

Please see the following link to the DAS Unify instructional PDF document: https://www.oregon.gov/das/OSCIO/Documents/How%20to%20Reset%20Voicemail%20Passw...

Please see the following link to the DAS Unify instructional PDF document: https://www.oregon.gov/das/OSCIO/Documents/How-to-set-up-a-directory-IP35.pdf ...

Please see the following link to the DAS Unify instructional PDF document: https://www.oregon.gov/das/OSCIO/Documents/How-to-program-function-keys-on-IP55...