Clutter is a proactive email feature that separates out your mail based on your email reading habits. Clutter has been active by default for Office 365 users since August 15, 2015.


(NOTES: Clutter can only be disabled by visiting outlook.com/owa/state.or.us. You cannot remove the Clutter feature with the desktop application. Also, it is only possible to remove it if you use Internet Explorer, Firefox or Safari. Google Chrome will NOT work for this solution.)


You can use the following steps to disable the Clutter feature:

Open up Outlook Web Access

http://outlook.com/owa/ode.state.or.us

You'll be prompted for your ID\PW

Once logged in – click on the Settings Icon

Then, in the search area – type in Clutter


Under Options, you'll see Clutter

If you click on Clutter you'll see where you can uncheck the box to:

Separate items identified as clutter

Uncheck that box, then click Save


NOTE: The Clutter folder will still appear in your inbox unless you delete it. Disabling the feature just means that it will no longer sort and store emails in the Clutter folder.