Use the following steps to fix the sign-on errors seen with Skype for Business:


1.) Click "Delete my sign-in info".




2.) Confirm this by clicking "Yes".




3.) Click "Sign in".




4.) Sign in using the following information:

  • Your network username. (This is what you use to log in to the intranet site. It's the first 7 letters of your last name and the first letter of your first name, followed by "@ode.state.or.us". Example: "John Day" is "dayj@ode.state.or.us")
  • Your network password.

5.) Click "Sign in".




The issue should be resolved. If you continue to encounter issues or have problems with these instructions, please contact the Help Desk.