How do I send direct messages to external users in Teams? : OIT

How do I send direct messages to external users in Teams?

Use the following steps:

1.) Open MS Teams.

2.) In the "Search" field on the top of the page, type the user's full email address. (Example: Hailey.Tilgner@das.oregon.gov)

3.) Click on "Search [User] Externally". (Important note: Disregard Guest.)

4.) Select "[User] (External)".

5.) A new chat window will open and you will be able to message the user.

Was this answer helpful? Yes No